Legal
Terms of Service
These Terms govern your use of the Isthrah Stays website and the booking requests you submit through it. By using this site you agree to these Terms. ⚑ CONFIRM the registered business/entity name and GST registration (if applicable) with a legal advisor before launch.
A request, not a confirmed booking
Submitting the form on this website is a request to book — it is not a confirmed reservation. Your stay is confirmed only once we respond and agree the dates, rate and details with you directly. We may decline or be unable to accommodate a request (for example if the dates are no longer available).
Rates, check-in and check-out
- Rates and any applicable taxes are confirmed at the time we accept your booking.
- Standard check-in and check-out times are shared at confirmation and listed in the booking section of this site.
- The villa accommodates a maximum number of guests, confirmed at booking; please do not exceed it without our written agreement.
House rules & conduct
To keep the villa and its surroundings safe and peaceful for everyone, guests agree to:
- Treat the property, its contents and its natural surroundings with care.
- Respect the privacy and quiet of neighbours and the local community.
- Supervise children, and use the natural pool, campfire and outdoor areas responsibly and at their own risk.
- Not use the property for unlawful activity or events not agreed with us in advance.
Payments
Payment terms, including any advance or deposit, are agreed at the time of confirmation. ⚑ CONFIRM accepted payment methods and the advance/deposit amount.
Cancellations & refunds
Our cancellation and refund terms are set out in the Refund & Cancellation Policy, which forms part of these Terms.
Liability
You and your party use the villa, the natural pool and all facilities and activities at your own risk. To the extent permitted by law, we are not liable for loss, injury or damage arising from the use of the property or its surroundings, except where caused by our negligence. Nothing in these Terms limits any liability that cannot be limited by law.
Website content
Photographs, text and branding on this website belong to us and may not be copied or reused without permission. Nearby-attraction photographs are credited to their respective authors.
Governing law
These Terms are governed by the laws of India, and disputes are subject to the courts of Kerala. ⚑ CONFIRM the governing law and jurisdiction wording with a legal advisor.
Contact us
Isthrah Stays, Varadoor, Wayanad. Emailisthrahbeat@gmail.com, phone+91 79751 10217.